Estimated reading time: 0 minutes, 13 seconds

Tech Increasingly Seen as Enhancing the Customer Experience

Executives are increasingly viewing digital capabilities as a way to improve customer experiences rather than simply as a low-cost approach for providing services. So reports Which-50.

For example, a well-designed online strategy that lets customers serve themselves can increase engagement.

Read the full article from Which-50.

Read 3303 times
Rate this item
(0 votes)

Visit other PMG Sites:

PMG360 is committed to protecting the privacy of the personal data we collect from our subscribers/agents/customers/exhibitors and sponsors. On May 25th, the European's GDPR policy will be enforced. Nothing is changing about your current settings or how your information is processed, however, we have made a few changes. We have updated our Privacy Policy and Cookie Policy to make it easier for you to understand what information we collect, how and why we collect it.