The technology is being pitched to brands that market with Facebook Messenger, Twitter, and SMS.
Estimated reading time: 0 minutes, 16 seconds
Estimated reading time: 0 minutes, 16 seconds
Sprinklr, which provides a social media management platform, has teamed up with Snaps to launch Agent Handoff, which helps brands with transitioning client conversations from chatbots to human agents. So reports MarTech Series.
The technology is being pitched to brands that market with Facebook Messenger, Twitter, and SMS.