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Brand Purpose Insights from Visa’s Global CMO

There has been a lot of discussion about brand purpose lately—why does a brand exit, what impact will it have, etc? In a recent Forbes article, Visa’s Global CMO Lynne Biggar offers her insights on how to think about developing a brand’s purpose.

Credit Card visa 2623015 1920Here are some of the highlights:

  • “There is a lot of evidence that purpose-led brands and companies can see higher growth rates and higher market share.”
  • “Most important is showing purpose in action–defining and clarifying what the company is doing to live its purpose and create meaningful impact.”
  • All brands should have a “social activism” purpose. Consumers expect it. “Activism around purpose does not necessarily mean taking a political stand… it is about doing the right thing day in and day out.”

Read the full article from Forbes.

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